Associations and Destination Marketing Organizations
The GuestServe Associations Platform has been built to manage memberships in the following areas:
Hospitality Industry
- Destination Marketing Associations
- Bed and Breakfast Associations
- Hotel Associations
- Restaurant Associations
Industries With Associations
- General Associations in just about any industry requiring membership management online
- General Associations that require conference assistance for booking sessions, speed-meet-and-greet sessions and more
In the application of Destination Marketing Organizations, our system is a full-blown
membership management portal that has been developed
to enable our clients to easily maintain membership profile listings and present that information in flexible, attractive ways on their website. Since the system has
already been developed and is currently operational for our clients, we would welcome the opportunity to demonstrate how GuestServe already
likely meets the majority of your DMO needs and to expand on how it could be further customized to meet all of your
goals.
QuickFact: GuestServe runs all administrative facets of the only official Niagara Falls Tourism website. Our efforts
have also included SEO consultations to assist in driving this website straight to the number one position in Google for
searches of the phrase: Niagara Falls
Major Components of GuestServe
- Easy integration of GuestServe data onto remote websites including integration of Calendars, Blogs, Press Releases,
Reservation Lookups, and more all by virture of IFRAME and/or JAVASCRIPT widget technologies
- Member access to self-manage profiles and reservation capabilities (where applicable)
- Administrator access to control Member accounts and set other parameters including Member account status
- Simple toggling between multiple accounts where Members have several properties using GuestServe
- Total Metrics capabilities for determining website traffic origins and conversions
- Member customer management services including ability to mass email customers, print reports, etc.
- Inquiries and Reservations Hoppers to be deployed where called for
- Built-in Electronic Agreement management, customizable to include agreements required by oversight organizations like
DMOs.
- Packages and Special Offers Modules
- Policies Modules
- Full management of photo galleries, colour schemes, and other media.
- Banner management program (utilized by our larger clients to monetize their websites through member buy-ins)
- Gift Certificate services on member signup
- Multi-Site management (i.e. for the syndication of data from GuestServe to participating partner sites).
- AJAX calendars where applicable
- Google Maps module to allow integration of location maps embedded in a Member Profile screen
- Member-driven agent accounts so that each member can create their own tier of agent access accounts along with the
capability of assigning controls and limitations on what tasks the agents can perform
- Tie-ins to other software applications that we have developed including EasyNet Events, ESyndicater RSS Feeds and
more.
- NEW! Full barcoded e-ticketing services now available for tour operators, events and more
Hardware Infrastructure
Our primary systems (all DELL Poweredge systems) are located in one of Canada's largest Data Centers in the Toronto area. We
have backup systems in Niagara and will be deploying a third tier of backup systems in New York in early 2009. All systems
are tightly secured and under 24 hour surveillance. Our systems share space with Bell Canada and other high profile
entities.
Software Infrastructure
Our software is built on a combination of open source and proprietary (self-written database systems). We lean toward the
LAMP aggregate of Linux, Apache, MySQL and PHP. However, we also employ substantial proprietary database technologies in
PERL.
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