Event and Conference Operators
Since 2002, GuestServe has been a leading provider of online reservations for Events and Conferences of all sizes.
There are 2 parts to the GuestServe Online Reservations Events system. The first is an admin area where staff are able to add
and edit the conference description, dates, images, availability and other pertinent reservation details such as
policies and directions. This information is then displayed seamlessly on the conference or event website where potential
attendees are able to select from a series of sessions and confirm their attendance at the conference with real-time
credit card processing.
QuickFact: GuestServe has a proven track record dating back to 2002 in providing annual conference registration services
with real-time credit card transactions for thousands of attendees of Reading For The Love Of It.
At the time of a reservation, the system takes the attendee through the booking process, selecting their conference package,
displaying costs, requesting their contact and payment information and then storing that information in a secure folder in the
client admin area. At this time, a message is automatically sent to the guest to confirm their reservation and a message is
also sent to the conference staff to notify them of a new registration. Staff then log into a secure folder in the GuestServe
system to retrieve delegate details, send packages and more.
A key feature of this version of our system is that GuestServe has been developed to provide real-time credit card
processing through Visa, Mastercard and American Express. At the time of the guest registration, GuestServe transmits the
order details securely to VeriSign where the transaction is processed in real-time and the credit card is charged. Funds are
settled to the Event Management company nightly to a bank account of their choosing. The real-time credit card processing all
occurs automatically within 1 to 3 seconds once a potential attendee has submitted their request.
Since 2002, the GuestServe Online Reservations Events Version has been a key component to the success of the prestigious
Reading For The Love Of IT Conference in Toronto, Ontario.
The following is a testimonial from Executive Director, Mary Wilson:
We have used GuestServe Conference Version since 2002 to book our association's annual conference. Thousands of our members
have selected and booked their itineraries using GuestServe. We highly recommend the service to other associations in need of
a web-based reservation solution.
- Mary W., Executive Director
Reading For The Love Of It
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